Emotional Intelligence

The 4 Dimensions of Emotional Intelligence

Welcome to the third section of this course. In this section, we will look into the four dimensions of emotional intelligence. Before I start this section, I would like to tell you a small story. This is one of the famous stories called Trolley Dilemma. 

Let us assume that there is a trolley that is out of control and racing down a slope. People are standing on the way that can get hurt, and you can see it coming. What should you do in such a case?

Now in another situations, assume that you are a bridge over the tracks. You can see the trolley coming at full speed. You also know that if you push something heavy, it can derail the cart and save others’ lives. So what should you do? Should you push something heavy and derail it or let it go?

What is the difference between the two situations?

Will the outcome be the same?

Most people that I have asked this question have answered that they would attempt to save people. Some even responded, stating that they would call the concerned authorities and get help. I have also had people saying that they would just walk away as they would not be able to do anything. The answer to this question differs from one person to another. We cannot say that there is one particular outcome to both these situations. 

With this story, I will now continue with this section. The reason I said this particular story in this section is to give you a brief idea about how people react to emotions. 

Let us look at each of the four dimensions, one by one. I will also explain each of them in detail so that you get a better understanding. Let us start with 

Perceiving emotion

Perceiving emotions means that you recognize, be aware, and relate to other people’s psychological and physical state. It also means that you identify others’ emotions and link it to your own by placing yourself in their shoes. Perceiving emotions means that you understand how to distinguish between dishonest and inaccurate feelings and honest and accurate feelings. 

Using emotions to facilitate thought

There is a difference between being emotional while thinking and thinking with emotions. An emotionally intelligent person understands this difference. Such people prioritize and redirect their thinking, keeping in mind the thoughts of others. Such people are not judgmental but make judgments based on the reality of the situation. They understand that people are subjected to mood swings and changes and do not react to negativity in any way. 

Understanding emotions

In this dimension, an emotionally intelligent person understands the importance of emotions and relationships. This is a person who also understands different states and complicated feelings. Such people even realize that there are transitions in emotions and accept these transitions. 

Managing emotions

A person has to be open to unpleasant and pleasant feelings and manage his/her feelings accordingly. You should learn how to reflect and monitor your feelings. Moreover, you have to learn how to detach yourself from emotions that can put you in an uncomfortable or unwanted situation. Managing your emotions is essential when you want to work towards emotional intelligence.